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How to Fix a Failed Alignment - HP Officejet Pro 8500 Premier All-in-One Printer

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Learn what to do if you get an 'alignment failed' error message. The printer shown is the HP Officejet Pro 8500 Premier All-in-One Printer - A909n. The same steps apply to other models in the Officejet Pro 8500 series (A909a, A909b, A909d, and A909g).For other helpful videos go to or More support options for your printer are available at video was produced by HP.

Channel: Howto & Style
Uploaded: November 30, 1999 at 12:00 am
Author: HP Printer Support

Length: 06:54
Rating: 3.1538463
Views: 108451


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Video Comments

Petali D'Amore (November 30, 1999 at 12:00 am)
In a perfect world maybe. This is my third HP Printer. NEVER AGAIN. Poor product,works great first 6 months, after that it's TRASH. They are cheap enough to just replace them but I think pollution and it breaks my heart. Do you remember when we called the repairman for TV, vacuums, and such? Now it's just not worth it.Trash it and replace it. My 8500 looks new, yet it won't stop giving error messages, jamming paper, and all sorts of other issues. Piece of CRAP . 
rich cain (November 30, 1999 at 12:00 am)
Will never by a HP product again. The 8500 is a piece of trash.
Alton La Cour (November 30, 1999 at 12:00 am)
Hey HP. You're printers suck. I will never buy a printer or anything from HP again. I will tell everyone I know and even bash the company on social media. You're printers are money pits and pieces of junk.
Michel Thorsson (November 30, 1999 at 12:00 am)
Never a HP-printer again.
Clinton Chan (November 30, 1999 at 12:00 am)
No matter how eloquent and comprehensive their documents may be, these issues simply don't come up with cheaper printers who don't try to do your laundry and and dishes for you.
Christel Schaefers (November 30, 1999 at 12:00 am)
I guess I can throw my printer hp 8500 A Plus in the trash as well! Following the error message "alignment failed" I went through all the steps in the YouTube fix idea but alignment failed consistently! Also, the pages printed only black and yellow although the supply levels show all four colors. What is that all about? 
David Harris (November 30, 1999 at 12:00 am)
What a supreme piece of shit. Wasting all kinds of my time. BS
DoctrZhivago (November 30, 1999 at 12:00 am)
Seriously guys, HP is -----==== CRAP ====-
Gene Maimin (November 30, 1999 at 12:00 am)
Thank you so much! I was just about to give up my printer and buy a new one. Your video was clear and the steps easy to follow, and I'm happy to say that I'm able to print successfully again.
First Name Last Name (November 30, 1999 at 12:00 am)
As an IT manager in the late 90 and early 2K, I was a HP Evangelist. I loved HP products because they were well built, even if HP's software and drivers were a nightmare. Six years ago, new company, I brought in all HP workstations, network/local printers, color laserjet, and this network fax unit. Now, I have replaced every printer with Konica Minolta, and the fax is next. What a shame...HP used to be solid. 

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